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ITIL (Information Technology Infrastructure Library )

ITIL Foundation is an entry-level IT Service Management course that is ideal for individuals and enterprises who are looking to gain fundamental understanding of the globally-recognised IT Service Management framework in Information Technology Infrastructure Library (ITIL).

The ITIL Foundation training offers participants an overview of the key elements, concepts and terminology used in the ITILĀ® service lifecycle. The main takeaways from this ITIL Foundation training course is that one can demonstrate comprehensive understanding of ITIL terminologies and concepts, core principles, service lifecycle.